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COMPANY

CAREERS at True Shot

COMPANY

EMPLOYMENT OPPORTUNITIES

True Shot is the largest ammunition dealer in Arizona and top 10 in the country. We are looking for smart, independent, well-rounded individuals with a strong work ethic and strong organizational skills to join our ever-growing team. Employee benefits include health insurance, paid time off, 401(k), life insurance and employee discounts. Our office, storefront and warehouse is located in beautiful Tempe, Arizona.

WAREHOUSE & SHIPPING ASSOCIATE

This position reports to the Warehouse Manager and Warehouse Asst. Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Warehouse Manager and Warehouse Asst. Manager and will rotate throughout picking and packing responsibilities. This position works in a climate-controlled warehouse environment 100% of the time. Exposure to heavy moving equipment and automated machines.
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  • Pay: $14-15 per hour
  • Full Time, Part Time, Temporary
  • 8 hour shift
  • Monday-Friday
  • Weekend Availability
  • Reports to the Warehouse Manager/Warehouse Asst. Manager
  • Nature of work is to provide efficient and quality packing of orders to ship
  • Non supervisory role

ESSENTIAL JOB FUNCTIONS:

  • Pick and pack customer orders from product rack as ordered and prepare for shipment.
  • Build pallets of finished product orders throughout the day in a sturdy and uniform fashion to make them readily available when our shipping service provider arrives to make the scheduled pick-up.
  • Replenish robot hoppers with bundles of carton boxes as needed.
  • Maintain clean facility (work area, grounds, restrooms, customer area, etc.) including sweeping, mopping, and emptying trash.
  • Observe and comply with all safety rules and regulations.
  • Perform related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

To successfully perform the essential functions of the position, the employee must be able to read and write English. Basic computer skills to be able to navigate through shipping software. Previous warehouse experience is helpful. Equipment operation includes pallet jack, tape machine, void filler dispenser, and touch screen monitor. The employee must be able to reach six feet in height, lift 50lbs, and stand for an extended period of time while being in the production area. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

MAJOR ACCOUNTABILITIES:

  • Accurate and timely input in shipments
  • Clean and safe work area
  • Follow OSHA warehouse safety guidelines
  • Clean and proper uniform usage, good hygiene
  • Effective employee relations
  • Adhere to company policies and procedures

BENEFITS:

  • Health insurance
  • Paid time off
  • 401(k)
  • Life insurance
  • Employee discount
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CUSTOMER SERVICE REPRESENTATIVE

True Shot has been in Tempe, Arizona for 6 years and is a fast growing company! We recently moved into a new building in 2021 that is 10 times the size of the old warehouse. True Shot is ready to continue growing and become #1 in the nation for ammunition distribution and customer service. Firearms knowledge is not necessary, but customer service is a must! Our Customer Service Representatives are the faces and voices of True Shot. A successful candidate will be able to accept ownership of effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
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  • Pay: $14-15 per hour
  • Full Time
  • Schedule: Monday-Friday

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Assist customers by providing product and service information
  • Managing large amounts incoming calls and service inquiries
  • Conduct money transactions
  • Generating sales leads that develop into new and returning customers
  • Handle customer complaints by providing appropriate solutions and alternatives quickly
  • Identify and assess customers’ needs to achieve satisfaction
  • Opening and maintaining customer accounts
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Work with customer service manager to ensure proper customer service is being delivered

JOB REQUIREMENTS:

  • Proven customer support experience or experience as a CSR
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High School Diploma

BENEFITS:

  • Health insurance
  • Paid time off
  • 401(k)
  • Life insurance
  • Employee discount
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RETAIL REPRESENTATIVE

As a Retail Representative, you will be the face of our True Shot Ammo, interacting directly with customers in our retail store front. Your primary responsibilities will include assisting customers with inquiries, providing product information, and ensuring a positive shopping experience.
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  • Pay: $14-15 per hour
  • Full Time, Part Time, Temporary
  • Schedule: Monday - Sunday

ESSENTIAL DUTIES/RESPONSIBILITIES:

  • Greet and assist customers in a friendly and professional manner.
  • Answer customer questions and provide information about products and services.
  • Process transactions accurately and efficiently using our point-of-sale system. 
  • Maintain a clean and organized store environment. 
  • Monitor inventory levels and replenish stock as needed. 
  • Collaborate with team members to achieve sales targets and improve customer satisfaction. 
  • Stay informed about product features, promotions, and company policies.

JOB REQUIREMENTS:

  • Previous retail or customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Able to lift 25-50lbs
  • Basic math skills and attention to detail.
  • Flexibility to work evenings, weekends, and holidays as needed. 

BENEFITS:

  • Health insurance
  • Paid time off
  • 401(k)
  • Life insurance
  • Employee discount
  • Opportunities for advancement
APPLY

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