CAREERS at True Shot

• Pay: $15-18 per hour
• Full Time
• Schedule: Monday-Friday

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Manage and maintain the accuracy of all product SKUs
• Write product copy
• Pricing
• Product specifications
• Verify product integration between the inventory management system, website, and shipping solutions
• Manage product photo library (photography experience a plus, but not a requirement)
• Collaborate with the web development team to implement basic changes/fixes based on user feedback

QUALIFICATIONS INCLUDE:

• Experience with WooCommerce is a plus
• Copywriting experience for product descriptions and blog posts
• Highly detail oriented and focused
• Proactive problem-solving skills
• Knowledge of ammunition and firearms is a plus

BENEFITS:

• Health insurance
• Paid time off
• 401(k)
• Life insurance
• Employee discount

• Pay: $12.80 per hour
• Full Time, Part Time, Temporary
• 8 hour shift
• Monday-Friday
• Weekend Availability
• Reports to the Warehouse Manager/Warehouse Asst. Manager
• Nature of work is to provide efficient and quality packing of orders to ship
• Non supervisory role

ESSENTIAL JOB FUNCTIONS:

• Pick and pack customer orders from product rack as ordered and prepare for shipment.
• Build pallets of finished product orders throughout the day in a sturdy and uniform fashion to make them readily available when our shipping service provider arrives to make the scheduled pick-up.
• Replenish robot hoppers with bundles of carton boxes as needed.
• Maintain clean facility (work area, grounds, restrooms, customer area, etc.) including sweeping, mopping, and emptying trash.
• Observe and comply with all safety rules and regulations.
• Perform related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

To successfully perform the essential functions of the position, the employee must be able to read and write English. Basic computer skills to be able to navigate through shipping software. Previous warehouse experience is helpful. Equipment operation includes pallet jack, tape machine, void filler dispenser, and touch screen monitor. The employee must be able to reach six feet in height, lift 50lbs, and stand for an extended period of time while being in the production area. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

MAJOR ACCOUNTABILITIES:

• Accurate and timely input in shipments
• Clean and safe work area
• Follow OSHA warehouse safety guidelines
• Clean and proper uniform usage, good hygiene
• Effective employee relations
• Adhere to company policies and procedures

BENEFITS:

• Health insurance
• Paid time off
• 401(k)
• Life insurance
• Employee discount

• Pay: $12.80 per hour
• Full Time
• Schedule: Monday-Friday

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Assist customers by providing product and service information
• Managing large amounts incoming calls and service inquiries
• Conduct money transactions
• Generating sales leads that develop into new and returning customers
• Handle customer complaints by providing appropriate solutions and alternatives quickly
• Identify and assess customers’ needs to achieve satisfaction
• Opening and maintaining customer accounts
• Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Assist with placement of orders, refunds, or exchanges
• Take payment information and other pertinent information such as addresses and phone numbers
• Work with customer service manager to ensure proper customer service is being delivered

JOB REQUIREMENTS:

• Proven customer support experience or experience as a CSR
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High School Diploma

BENEFITS:

• Health insurance
• Paid time off
• 401(k)
• Life insurance
• Employee discount