Job Title: Staff Accountant

Location: Tempe, Arizona

Department: Accounting

Job Type: Full & Part Time

Reports to: Controller

Position Overview

True Shot Ammo is seeking a detail-oriented and motivated Staff Accountant to join our accounting team. This position will support the day-to-day accounting operations of a fast-paced, growing company with e-commerce, retail, and wholesale sales channels.

The Staff Accountant will work closely with the Controller and other departments to maintain accurate financial records, reconcile accounts, process transactions, and support month-end close. This is an
excellent opportunity for someone pursuing a career in accounting who wants hands-on experience across a wide range of accounting functions.

Key Responsibilities

• Assis with accounts payable, accounts receivable, vendor invoices, purchase orders, and payment processing.
• Prepare journal entries and assist with monthly and year-end close.
• Reconcile sales, payments, refunds, deposits, inventory, and other transactions across multiple systems.
• Research and resolve accounting discrepancies and maintain accurate supporting documentation.
• Assist with financial reporting, sales tax compliance, audits, and other accounting projects.
• Work with departments throughout the company to resolve accounting issues and improve processes.
• Assist with the implementation of AI, automation, and other technology to improve accounting processes, accuracy, and efficiency.
• Participate in special projects and perform other duties as assigned.

 Qualifications

• Currently pursuing or obtained a degree in Accounting, Finance, Business, or a related field is preferred.
• Basic understanding of accounting principles and general ledger concepts.
• Experience with QuickBooks Online or similar accounting software is a plus.
• Proficiency with Microsoft Excel.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Willingness to learn and take on additional responsibilities as the company grows.

What We're Looking For

We're looking for someone who is dependable, detail-oriented, and willing to dig into problems to understand why something doesn't balance. The ideal candidate is interested in building a career in accounting, gaining hands-on experience, and growing into additional
responsibilities over time.

How to Apply

Please apply here or submit your resume and a brief introduction to jobs@trueshotammo.com with “Staff Accountant” in the subject line.

Job Title: Retail Sales Associate 

Location: Tempe, Arizona

Department: Retail

Job Type: Full & Part Time

Reports to: Retail Lead & Retail Manager

Job Overview:

We are seeking a dynamic and customer-oriented individual to join our team as a Retail Sales Associate (Ammo Coach). As a pivotal member of our retail establishment, you will play a crucial role in delivering exceptional customer service, driving sales, and maintaining a welcoming, organized environment for our patrons. Retail Sales Associates must be able to effectively communicate the uses, effects, and performance of all products sold here at True Shot Ammo. Customers don’t always know what they need or want and rely on the retail team members to guide them in the correct direction. Success will be acquired by mingling with and building a rapport with the customers. If you have a passion for
sales, excellent communication skills, and a knack for fostering positive customer relationships, we want to hear from you.

Job Responsibilities:

●      Customer Service

Greet customers warmly and ascertain their needs. Assist customers in locating
products, providing recommendations, and answering inquiries about merchandise. Strive to exceed customer expectations by delivering exceptional service at all times.

●      Sales Generation

Actively engage with customers to promote and sell products. Utilize product knowledge and sales techniques to drive revenue and meet or exceed sales targets. Maintain awareness of current promotions, discounts, and sales incentives to maximize opportunities for upselling and cross-selling.

●      Product Knowledge

Develop a comprehensive understanding of our product offerings, including features, benefits, and pricing. Stay informed about industry trends and product developments to effectively communicate product information to customers and address any concerns or questions they may have.

●      Merchandising

Ensure that merchandise is properly displayed, organized, and stocked on shelves and racks. Assist with inventory management tasks, including restocking shelves, monitoring product levels, and conducting regular inventory counts. Collaborate with team members to create visually appealing displays that highlight featured products and drive sales.

Restocking pallets and the wall with ammo to provide a smooth opening for the retail crew in the morning.

●      Cash Handling

Process sales transactions accurately and efficiently using cash registers or
point-of-sale (POS) systems. Handle cash, credit cards, and other forms of
payment in accordance with company policies and procedures. The Retail Lead or Retail Manager will balance the cash registers at the end of each shift and
maintain accurate records of transactions

 ●      Store Maintenance

Contribute to the cleanliness and tidiness of the store by performing routine cleaning tasks, such as sweeping, dusting, cleaning the bathroom, and organizing product displays. Assist with opening and closing procedures as needed, including securing the premises, setting up signage, and preparing the store for business.

●      Customer Experience

Foster a positive and welcoming atmosphere for customers by providing friendly and courteous service. Listen actively to customer feedback and address any concerns or complaints in a professional manner. Strive to create memorable shopping experiences that encourage repeat business and customer loyalty.      
Develop strong, ongoing relationships with prospects and customers

Qualifications:

·       Previous experience in retail sales or customer service preferred.

·       Strong interpersonal skills and ability to communicate effectively with customers and team members.

·       Enthusiasm for sales and a willingness to learn about products and sales techniques.

·       Ability to work in a fast-paced environment and adapt to changing priorities.

·       Attention to detail and ability to maintain accuracy in cash handling and inventory management.

·       Flexibility to work a varied schedule, including evenings, weekends, and holidays.

·       High school diploma or equivalent qualification required; additional education or training in retail management or sales is a plus.

True Shot Ammo, founded in 2016 in Tempe, Arizona, combines a passion for business and shooting to
create a dedicated, tight-knit team. Known for offering the best ammo deals, fast and affordable
shipping, and exceptional customer service, True Shot Ammo has grown rapidly to become the largest
ammunition retailer in Arizona and one of the largest in the U.S. The company is expanding its
operations by doubling warehouse, retail, and office space and hiring for multiple positions to support
continued growth.

Position: Warehouse Associate (Pick & Pack)
Reports To: Warehouse Manager / Assistant Warehouse Manager
Job Type: Seasonal, Part-Time, Full-Time
Starting Pay: $15.50 per hour
Nature of Work:
Efficiently and accurately pick, pack, and prepare customer orders for shipment in a fast-paced, climate-
controlled warehouse environment.

Essential Job Functions:

• Pick and pack customer orders from product racks.
• Prepare orders for shipment by building sturdy and uniform pallets.
• Replenish robot hoppers with carton bundles as needed.
• Maintain a clean and organized facility, including sweeping, mopping, and emptying trash.
• Adhere to all safety rules and regulations.
• Perform additional duties as assigned.

Knowledge, Skills, and Abilities:

• Language: Proficiency in reading and writing English.
• Technology: Basic computer skills for navigating shipping software.
• Experience: Previous warehouse experience preferred.
• Equipment Use: Operate pallet jacks, tape machines, void filler dispensers, and touch screen monitors.
• Physical Requirements:

Scope of Position:

This position reports directly to the Warehouse Manager and Assistant Warehouse Manager.
Responsibilities include rotating between picking and packing duties. No supervisory responsibilities are
included in this role.

Working Conditions:

• Climate-controlled warehouse environment.
• Exposure to heavy moving equipment and automated machinery.

Major Accountabilities:

• Accurate and timely shipment processing.
• Maintaining a clean and safe work area.
• Adherence to OSHA warehouse safety guidelines.
• Professional appearance and hygiene, including proper uniform usage.
• Positive employee relations.
• Compliance with company policies and procedures.

Schedule:

• Full-Time: Monday–Saturday, 8:30 AM–5:00 PM, with rotating Saturdays.
• Part-Time/Seasonal: 4 hours per day throughout the week, with rotating Saturdays.

Work Location:
Tempe, AZ 85288 – Reliable commute or relocation preferred.

Experience and Language Requirements:

• Warehouse Experience: 1 year (Preferred)
• Language: English proficiency (Preferred)

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance

Work Remotely: No

Join True Shot Ammo and be part of a dynamic team committed to providing unparalleled customer service and driving future growth.

Customer Service Representatives are the frontline ambassadors of True Shot Ammo, responsible for effectively and positively resolving customer issues and inquiries.

Firearms and ammunition knowledge is a definite plus, but not required to apply. Dedication to customer satisfaction is essential.

Job Details:

• Pay: $15-16 per hour
• Employment Type: Full Time
• Schedule: Monday-Sunday

Essential Duties/Responsibilities:

• Assist customers by providing product and service information
• Manage a high volume of incoming calls and service inquiries
• Process transactions accurately
• Generate sales leads and cultivate new and returning customers
• Resolve customer complaints promptly by providing appropriate solutions and alternatives
• Identify and assess customers’ needs to achieve satisfaction
• Open and maintain customer accounts
• Recommend potential products or services by analyzing customer preferences
• Assist with order placement, refunds, and exchanges
• Capture payment information and essential customer details

Job Requirements:

• Proven experience in customer support or as a Customer Service Representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation abilities
• Ability to multitask, prioritize, and manage time effectively
• High School Diploma or equivalent

Benefits:

Health insurance

Paid time off

401(k) plan

Life insurance