True Shot Ammo, founded in 2016 in Tempe, Arizona, combines a passion for business and shooting to
create a dedicated, tight-knit team. Known for offering the best ammo deals, fast and affordable
shipping, and exceptional customer service, True Shot Ammo has grown rapidly to become the largest
ammunition retailer in Arizona and one of the largest in the U.S. The company is expanding its
operations by doubling warehouse, retail, and office space and hiring for multiple positions to support
continued growth.

Position: Warehouse Associate (Pick & Pack)
Reports To: Warehouse Manager / Assistant Warehouse Manager
Job Type: Seasonal, Part-Time, Full-Time
Starting Pay: $15.00 per hour
Nature of Work:
Efficiently and accurately pick, pack, and prepare customer orders for shipment in a fast-paced, climate-
controlled warehouse environment.

Essential Job Functions:

• Pick and pack customer orders from product racks.
• Prepare orders for shipment by building sturdy and uniform pallets.
• Replenish robot hoppers with carton bundles as needed.
• Maintain a clean and organized facility, including sweeping, mopping, and emptying trash.
• Adhere to all safety rules and regulations.
• Perform additional duties as assigned.

Knowledge, Skills, and Abilities:

• Language: Proficiency in reading and writing English.
• Technology: Basic computer skills for navigating shipping software.
• Experience: Previous warehouse experience preferred.
• Equipment Use: Operate pallet jacks, tape machines, void filler dispensers, and touch screen monitors.
• Physical Requirements:

Scope of Position:

This position reports directly to the Warehouse Manager and Assistant Warehouse Manager.
Responsibilities include rotating between picking and packing duties. No supervisory responsibilities are
included in this role.

Working Conditions:

• Climate-controlled warehouse environment.
• Exposure to heavy moving equipment and automated machinery.

Major Accountabilities:

• Accurate and timely shipment processing.
• Maintaining a clean and safe work area.
• Adherence to OSHA warehouse safety guidelines.
• Professional appearance and hygiene, including proper uniform usage.
• Positive employee relations.
• Compliance with company policies and procedures.

Schedule:

• Full-Time: Monday–Saturday, 8:30 AM–5:00 PM, with rotating Saturdays.
• Part-Time/Seasonal: 4 hours per day throughout the week, with rotating Saturdays.

Work Location:
Tempe, AZ 85288 – Reliable commute or relocation preferred.

Experience and Language Requirements:

• Warehouse Experience: 1 year (Preferred)
• Language: English proficiency (Preferred)

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Health insurance

Work Remotely: No

As a Gun Show Assistant, you will be one of the many faces of True Shot Ammo. You will travel to events both in and around Arizona providing enjoyable and informative experiences for customers that serve as the basis for long-term relationships. You will be responsible for preparing inventory, loading and driving a 30-foot box truck, staging booths at events, engaging with customers and making sales, and returning inventory to the warehouse.

Job Details:

• Pay: $15/hr+
• Employment Type: Part Time
• Schedule: Thursday-Monday

Essential Duties/Responsibilities:

• Assisting the Gun Show Manager in all tasks including but not limited to:
• Effectively managing a high volume of customers and ensuring customer satisfaction.
• Traveling to events both in and outside of Arizona.

Job Requirements:

• Ability to multi-task, prioritize and manage time effectively
• Excellent communication and presentation skills
• Customer focus mindset
• Strong verbal skills and active listening
• High School Diploma or equivalent
• Must be able to lift product weighing up to 50lbs
• Must have valid driver’s license
• Past box truck driving experience is not required but preferred
• Knowledge of ammunition and firearms is not required but preferred

Join True Shot Ammo and be part of a dynamic team committed to providing unparalleled customer service and driving future growth.

Customer Service Representatives are the frontline ambassadors of True Shot Ammo, responsible for effectively and positively resolving customer issues and inquiries.

Firearms and ammunition knowledge is a definite plus, but not required to apply. Dedication to customer satisfaction is essential.

Job Details:

• Pay: $15-16 per hour
• Employment Type: Full Time
• Schedule: Monday-Sunday

Essential Duties/Responsibilities:

• Assist customers by providing product and service information
• Manage a high volume of incoming calls and service inquiries
• Process transactions accurately
• Generate sales leads and cultivate new and returning customers
• Resolve customer complaints promptly by providing appropriate solutions and alternatives
• Identify and assess customers’ needs to achieve satisfaction
• Open and maintain customer accounts
• Recommend potential products or services by analyzing customer preferences
• Assist with order placement, refunds, and exchanges
• Capture payment information and essential customer details

Job Requirements:

• Proven experience in customer support or as a Customer Service Representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation abilities
• Ability to multitask, prioritize, and manage time effectively
• High School Diploma or equivalent

Benefits:

Health insurance

Paid time off

401(k) plan

Life insurance